Digital Asset Manager Portal: Transfer Digital Assets

Introduction to Digital Asset Transfers

Digital asset transfers are currently only available for those using the legacy User and User Groups and Permissions screens. If you don’t have Access Group Explorer as an option in Admin > Users and Access, this isn’t yet available for you.

After connecting to your digital assets using your Ripple account or another provider, you can transfer digital assets directly from Ripple Treasury from the Digital Asset Manager portal. However, you must first have digital asset transfers enabled for your Ripple Treasury Platform. If the Digital Asset Transfers widget isn’t available in your portal, contact Ripple Treasury Support to have digital asset transfers enabled.

Only users with Fund Transfer Initiation permissions can perform digital asset transfers.

Grant Permissions to Initiate Digital Asset Transfers

Only admins in Ripple Treasury can grant permissions to users.

Go to Admin > Users and Access > Access Group Explorer.
Select the user group that you want to grant permission to.
Select the Binocular icon.
Select Funds Transfer Module.
Mark the checkbox for ADD under Funds Transfer Initiation.
- The remaining options are legacy functionality.

View Access Group - Funds Transfer Initiation.png

Initiate Digital Asset Transfer

Before you can transfer to a new digital asset account, you must whitelist the new account directly in your providers digital asset workspace. Go directly to your digital asset account site outside of Ripple Treasury to view and manage your accepted transfer destinations.
After digital assets are transferred, you can’t reverse it. You can cancel submitted transfers until locked by your provider, but after the transfer is complete you can’t get the funds back.

Select the Ripple Treasury icon.
The Homepage screen opens.
Scroll to the Digital Asset Transfers widget. Add the widget to your portal if you don’t already have it.
Select New transfer.
The Digital Asset Transfers screen opens.
Select the source account where you are transferring digital assets from.
- Search for your account by account name, asset type, or account ID.
- Filter by digital asset custodian workspace, asset type, and balance.
- If the digital asset custodian you want isn’t listed, contact Ripple Treasury Support to request a new digital asset custodian for transfers.
Enter the transfer amount in your default currency or by digital asset units. The available and remaining balance are shown, including any fees charged by the digital asset custodian.
Enter a note for the transfer if needed.
Select Continue.
Select the destination account.
- This account must be first be whitelisted for your custodian’s digital asset workspace. Go directly to your digital asset account site outside of Ripple Treasury to view and manage your accepted transfer destinations.
- Search for the account by account name, asset type, or account ID.
- Filter by internal (within the same custodian workspace) or external (not in the custodian workspace), payment type, and balance.
Review the transfer.
- Be aware that any listed fiat currencies for the transfer or related fees are estimates. The exact amount is determined by exchange rates.
- After digital assets are transferred, you can’t reverse it. You can cancel submitted transfers until the digital assets move out of your account, but after the transfer is complete you can’t get the funds back.
Select Confirm Transfer.
A final pop-up window opens for a last review before you submit the transfer.
Select Confirm Transfer.
The Transfer History screen opens.

View Transfer History

Select the Ripple Treasury icon.
The Homepage screen opens.
Scroll to the Digital Asset Transfers widget. Add the widget to your portal if you don’t already have it.
Select View transfer history.
The Transfer History screen opens.
- The Transfer History screen shows all digital asset transfers initiated from Ripple Treasury with their status.
For any transfers with In Progress status, you can select Cancel to stop the transfer.
- Transfers in Completed status can’t be reversed.
Expand any transfer to view additional information, including the transaction hash for completed transactions, which lets you follow the transaction in the block explorer.
- For failed transactions, you see a reason for the failure and where in the chain it failed.

Transfer history expanded - collapse.png