Email: Send Encrypted Emails

Introduction to Encrypted Emails

While we are providing you with support, we may ask you send us information in an encrypted email. This is especially common during Ripple Treasury Platform implementation when we may need your sign-in credentials, private keys, API keys, and more to make the Ripple Treasury Platform run smoothly for you and your team.

Why Encrypted Emails?

We care about the security of your sensitive data. Encrypted emails allow you to safely send sensitive data. Encrypted messages ensure that only the intended recipient can access the information, even if the email is intercepted.

Send Encrypted Emails

Decide who needs the email. Only include email addresses for recipients who strictly need the information.
1. If our Support team has asked you for encrypted information, they will tell you the email address that you should send the email to.
Compose your email in Outlook.
Select the Options menu from the toolbar.
Select the Encrypt lock icon.
Confirm that your email has an encrypted notice at the top.
Your message is encrypted and ready to be sent securely.